🎉 Limited Time: Get a $50 signup bonus with any new live call answering service subscription

Virtual Receptionist : Telephone Answering Services Australia Perth

Trust that each and every call is answered, every lead nurtured and every customer cared for.

Australian receptionists
24/7 live call answering
No lock-in contract
7-day free trial
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We provide a range of business solutions

Professional services designed to help your business thrive and connect with customers anytime, anywhere.

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Live call answering

Never miss a customer call with our live call answering services that include custom greetings, message taking, call transfers and appointment bookings.

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Virtual address

Choose a virtual business address to expand your presence geographically, without expensive overheads or the need to relocate.

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Phone numbers

Set up virtual inbound numbers for different locations or, if you require a national presence, a 1300 number or free call 1800 number.

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Automated messaging

Have voicemails instantly emailed to you both for convenience and to ensure no important communications are ever missed.

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Escalation management

For delivery of critical messages, we provide scripted escalation services to manage, triage and prioritise requests so they reach the correct on-call person.

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Corporate solutions

Our services can be customised to suit high-volume, high-complexity corporate reception needs and we can also create bespoke solutions.

Call answering services designed for businesses of any size

Australia's most flexible answering service company with solutions for small businesses to large corporations.

Professional trained receptionists

Highly skilled professionals with industry-specific training

Customizable greeting scripts

Tailored greetings that match your brand and business needs

Real-time call notifications

Instant alerts via email, SMS, or your preferred method

Secure message delivery

Encrypted and secure handling of all your business communications

Multi-language support

Service available in multiple languages to serve diverse customers

Flexible pricing plans

Scalable solutions that grow with your business needs

Easy setup and integration

Quick onboarding with seamless integration to your existing systems

Detailed call reporting

Comprehensive analytics and reporting for business insights

We work across multiple industries and business types

Our staff are highly trained in different industries with bespoke solutions for multiple sectors.

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Small Business

Tailored solutions for growing businesses

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Healthcare

Specialized support for medical practices

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Medical & Dental

Professional medical reception services

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Financial Sector

Secure handling for financial services

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Real Estate

Property management and real estate support

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Legal

Confidential support for legal practices

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Construction

Field-ready support for trades and construction

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Tourism & Travel

24/7 support for hospitality businesses

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Information Technology

Technical support and IT service management

More Information

Detailed information about our services and how we can help your business.

Detailed Service Information

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The platform can deal with follow-up, and lead generation calls with ease. You can set custom-made hold music to captivate callers while on the line. It has actually trained virtual receptionists who can deal with customer FAQs and other complex questions. Users can receive the live chat history and transcripts. It charges a one-time setup charge, and the activation can take up to 2 company days.

one-second increments, English and Spanish Answering service, Live web chat, Virtual receptionist, Live web chat, Virtual office, Plans begin at $50 a month. No Voice, Country is the best phone answering service for small companies with USA-based agents. The services also work across building, property, and medical firms.

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Pat, Live provides 24/7 customer care from Monday to Friday, standard working hours to increase your client's fulfillment. Every Pat, Live strategy comes with a dedicated contact number and helps customers with often asked concerns. It offers additional services like personalized call scripts, patching, and a history of every call.

It has virtual receptionists that take messages and move calls to your mobile phone or workplace extensions (virtual answering service). The live call transfer and covering the caller straight to the ideal extension, individual, or department. Virtual assistant personnel can take and provide client messages. Answer, First uses system tracking to track phone alerts or email notices.

Organizations can access call reports and recordings in real-time. The service cancellation terms are not consistent with the industry standard. One-second increments, English and Spanish, Answering service, Virtual receptionist, Call center services, Plans start at $30 a month. No Abby Connect is among the very best small company answering services with a successful manager and team to respond to organization calls.

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Companies can set customized voicemails for their consumers through Abby Connect. Abby users can call and text on the Abby, Go mobile app. It can arrange repeating live call handling guidelines on your account. The variety of team members you can set on the account is not limited. Abby Connect does not have any call barge and call whisper.

You can filter out spam or Robocalls utilizing the spam blocker. The team can schedule, cancel, and reschedule visits with callers on your behalf. Answering Service Care can digitally tape phone conversation and gain access to them for later reference. It has an on-call calendar that updates the staff about on-call schedules.

Live Response An automatic answering service can turn consumers away if they choose to speak with a live individual! Sometimes you need more then an answering maker. Ozetel is proud to offer live answering services at very economical rates and with the flexibility to fit your specific organization requirements. Don't miss your valuable consumer calls, have the Ozetel call agents take the call for you when you are busy or unavailable.

85 each YES YES YES Common FAQ's Rather of squandering labour hours and investing in training, you can have inbound calls responded to by Ozetel's professional staff. Do not let your calls go unanswered. Using the Ozetel telephone answering service as a cutting edge group is basic and you get these terrific features; 1.

Keep in mind, the transfer is a live answer "blind" transfer. This implies that when the call has actually been transferred on to an external phone number, we can not obtain the call if the external number does not address. Talk to the Live Answering service professionals today if you require more details.

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Call 159 and follow the prompts or SMS ON to 159 Dial ** 004 * 0411000160 # on your phone's main calling app and press the Call button.

In brief, each time your organization line rings, it's a chance to generate income. On the consumer's end, a few things are as aggravating as not being able to reach an organization when you need to. When customers can not obtain you, they might lose faith in your brand.

They need to include outstanding, validated suggestions and have experience in in-office and virtual interactions - answer phone service. There's the old saying that in order to generate income, you need to invest money. However when it comes to outsourcing your organization communications to a virtual answering service, spending cash conserves money. Here's why.

However using one can conserve your organization cash in manner ins which, in the long term, make the expenses associated with an answering service more than worth it. Taking your organization communications out of the workplace conserves you on overhead costs connected with: If you work with an in-office receptionist to handle your calls, you'll need a place for them to work.

However outsourcing to a virtual assistant company eliminates that obligation (business call answering service). How your business manages its communicationwith customers, with suppliers, and with others in your communitygoes a long method toward forming its track record. local phone answering service. Phone lines that call and ring, calls that are never ever returned, and messages that don't get provided are all things that can make the public question the integrity of your business.

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Certainly there's a better usage of their skills and abilities - reception services. Virtual assistants are an opportunity to off-load the lengthy work of being a contemporary service with modern-day communications requires. Working with a virtual phone assistant is an opportunity to step far from the telephone and get back to what is necessary: running your service.

2 It enables you to keep remarkable customer support by supplying you with a record of what your consumer needs. In turn, this enables you to anticipate their future requirements in addition to the requirements of other customers. Fortunately, call recording is a service numerous virtual phone answering assistants use.

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However if you partner with the best answering service, they can handle your online chat functions for you. Providing your customers the opportunity to interact with you in the language they're most comfortable with is a level of customer support that can develop client trust and commitment. Partner with an answering service that offers services in other languages aside from English.

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That's how we help small companies grow and prosper. We supply people-powered communications solutions for little companies that need a helping hand. Combining excellent client service with the latest innovation, we're making it much easier than ever for your little business to achieve huge company outcomes. All set to discover how Nexa can improve your company? Get going today.



In the last couple of years company has actually become very competitive and you need to look for any opportunity where you believe that you may be able to get a competitive edge on the opposition. Signing your business up for a phone answering service - virtual telephone answering with is a really great method for your organization to get that competitive benefit over your competition.

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When you have a great answering service that you can forward a lot of those time wasting calls to you will have a significant quantity of time to concentrate on strategic jobs. Our experienced expert telephonists can arrange out the time squandering calls and the unimportant phone calls and divert the essential calls across to you or your team to action.

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